Please call us for a return authorization. If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within ten days of the purchase date will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable. Please mail your package in a prepaid, insured, traceable method to the address below. Southeastern Camera 2123 Atlantic Avenue Raleigh, NC 27604 Warranty: All Manufacturer warranties apply for new equipment and a 90 day warranty is offered on used equipment. Extended warranties add life to the end of new or used warranties and are available on almost every product we sell.